Shipping policy
Expedited Shipping
While we do offer expedited shipping services, we are not able to guarantee delivery in the promoted time frame.Β Once we hand the package to theΒ carrierΒ we are no longer responsible for delays in transit time.Β Β Our carriers typically take our daily packages around 2PM MST - any expedited orders submitted past that time will ship the following business day.Β Additionally, we do not pack orders on weekends, any expedited orders placed over the weekend will ship out the following Monday.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges & Refunds
Please see our return, exchange and refund policy here:Β
https://www.dahappypaws.com/policies/refund-policy